Rose Rescue ships from Yanis, TX. All domestic orders and shipments will be processed and shipped via USPS within 3-5 business days, pending payment authorization and verification. Rose Rescue delivers worldwide.
Please allow 24 hours for your tracking number & shipping label to update.
For items listed as pre order, please expect delivery within the delivery date window stated on the product page. For more information on your pre order, please inquire at email@example.com
Orders will be processed within 3-5 business days upon purchase date. Orders placed are processed Monday-Friday only (excluding major holidays). Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization and/or stock availability. Orders will be shipped via USPS Priority. Expedited shipping is not available at this time.
Please note that UPS and FedEx is unable to deliver to P.O. Boxes or APO/FPO addresses. If you entered a P.O. box as your delivery address, we will reach out to you via e-mail to get an alternative address which may delay your delivery.
USA SHIPPING AND COSTS
Domestic US orders will be shipped via USPS Priority. To estimate shipping and tax fees select state and zip code upon checkout. Rose Rescue is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
INTERNATIONAL SHIPPING (EXCLUDING RUSSIA)
International orders are orders shipped to countries other than the U.S. International orders will be shipped via DHL Express shipping unless notified otherwise. DHL typically takes 3 business days to arrive. International shipping costs vary with shipping location.
SHIPPING TO RUSSIA
Shipments to Russia will be shipped via UPS Ground Worldwide shipping unless notified otherwise. UPS Ground Worldwide typically takes 3-5 business days to arrive. International shipping costs vary with shipping location.
TAXES & DUTIES
Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Rose Rescue, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Rose Rescue.
INTERNATIONAL SHIPPING METHODS AND COSTS
International orders will be shipped via DHL Express. We do not offer any quicker expedited shipping for international orders other than DHL Express. DHL Express ships within 1-2 business days within Europe and within 3-4 business days in Asia. To estimate shipping and tax fees select state and zip code upon checkout.
Signature upon delivery is required on all international purchases. If you'd like your package to be released without a signature required, please email Rose Rescue at firstname.lastname@example.org to release your parcel without a signature after placing your order.
Rose Rescue is not responsible for lost and/or stolen packages. Any items that are not signed for with direct signature will be shipped back to Rose Rescue. All fees to ship the package back to customer will be covered by the customer. Once your item has been shipped you will receive a confirmation email with tracking info. Allow 1 day for tracking info to update.